PRIVACY POLICY2018-11-03T14:46:57+00:00

Privacy Policy

Who we are

Studio Skin (Dermogenera) Italy our website address is

This privacy policy sets out how Studio Skin (Dermogenera) Italy uses and protects any information that you provide when you use this website.

Studio Skin (Dermogenera) Italy is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this site, then you can be assured that it is for will only be used in accordance with the following policy statement.

Studio Skin (Dermogenera) Italy may change this policy from time to time by updating this page. You can check this page to keep up to date with any changes.

What we collect

We may collect the following information to provide and improve service offered:

  1. Your name
  2. Your contact information including email address
  3. Your demographic information such as postcode
  4. We may ask for relevant proof of training, qualifications and insurance (for purchase of professional use products)

What we do with the information (data)

  1. We require this information for the following reasons:
  2. Internal record keeping.
  3. To improve our products and services.
  4. To send promotional emails about our products which we think you may find interesting using the email address which you have provided. (With your permission).


We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How do we use cookies on the Website?

We use cookies on our site for our own internal purposes to track how users navigate in order to enable us to evaluate and improve the site and our online shop services. We use cookie-derived information to:

  1. Compile statistics on the use of the site which can be used to manage and plan enhancements to our services
  2. Enable easier navigation through the site
  3. Ensure the site is operating at an optimal level
  4. To improve the service we offer to you and establish which areas of the site are most useful to you

We never use cookies to track your use of the Internet after leaving the site, neither will we pass on any cookie-derived information to third parties other than as set out in this statement.

What kind of cookies do we use?

Google Analytics – is used to provide us with an understanding of how our site is performing. It enables us to ensure your receive a level high standard of customer experience which we would expect when visiting any site.

SessionId – this stores and retrieves values for a user as the they navigate the site, it is temporary and is removed when the browser is closed.

GeoSign – provides our customers with a safe way to protect their details whilst enabling secure purchases.

What kind of the cookie-derived information do we collect?

When you visit the site, our server will record your IP address, the date, time and duration of your visit and which areas you visited. Your IP address is an assigned number allocated to your browser when you log on to the internet which is the address of your computer whilst you are online and enables web servers to locate and deliver content to you. It is usually allocated temporarily for the duration of your session online.

Cookie-derived information is anonymous and represents a computer not a person. You cannot be personally identified from it and we use it solely on an anonymous basis.

Can I decline to accept cookies?

Yes, you are not obliged to accept any cookies sent. Most browsers accept cookies automatically but you can modify the settings in your browser to turn off this feature. However, cookies are integral to some areas of the website and to certain parts of our online shop services, so if you do choose not to accept them, you may not be able to use some areas of the site and we may not be able to provide certain services to you. 

Links to other sites

Our site contains some links to other sites of interest including our distribution partners. However, once you have chosen to use any links to leave our site, please note that we do not have any control over any other site and cannot be held responsible for the protection and privacy of any information provided whilst visiting other linked sites and linked sites are not governed by this privacy statement. You should read through the seperate privacy statements applicable to any linked sites that you visit.

Controlling personal information

You may choose to restrict the collection or use of your personal information by opting out of any further contact in the form of direct email or marketing.

If you agree to receiving further contact then you may unsubscribe at any time from direct email services by contacting us at

Final statement

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee for postage will be applicable. If you would like a copy of the information held on you please contact us at

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

General Data Protection Regulation (GDPR)

We take the security and privacy of your data seriously.

Any information or ‘data’ gathered about you is as a necessary part of our business and to manage providing the services we offer. We intend to comply with our legal obligations under the Data Protection Act 2018 (the ‘2018 Act’) and the EU General Data Protection Regulation (‘GDPR’) in respect of data privacy and security.

It is intended that our policy is fully compliant with the 2018 Act and the GDPR. If any conflict arises between those laws and this policy, the Company intends to comply with the 2018 Act and the GDPR.

We have measures in place to protect the security of your data in accordance with our data security obligationsand we will only hold data in accordance with our data retention policy.

We will also only hold data for as long as necessary and as a ‘data controller’ for the purposes of data.

Data Protection Principles

Your personal data must be processed in accordance with the following ‘Data Protection Principles.’

To be processed fairly, lawfully and transparently.

To be collected and processed only for specified, explicit and legitimate purposes.

To be adequate, relevant and limited to what is necessary for the purposes for which it is processed.

To be accurate and kept up to date. Any inaccurate data must be deleted or rectified without delay;

To not be kept for longer than is necessary for the purposes for which it is processed and to always be processed securely.

If you have any questions concerning our policies please e-mail